Do you accept custom wig orders?
Yes. Custom units are offered on a limited basis and require an approved consultation prior to ordering.

Do you work with wigs purchased elsewhere?
Yes. Consultations may include guidance for wigs not purchased from Reign Supreme Crowns.

Are your wigs only for Black women?
No. Reign Supreme Crowns serves all clients. Our work includes everyday wear, medical wigs, and specialty styles including cosplay.

How do consultations work?
Consultations are request-based and conducted one-on-one. Once your request is reviewed and approved, you’ll receive next-step instructions and a private meeting link.

Do consultations guarantee a wig purchase?
No. Consultations provide guidance and recommendations. Wig purchases are optional and separate.

Is there a consultation fee?
Consultation fees, when applicable, will be communicated after your request is reviewed.

Can I book a consultation immediately?
Consultations are not instant bookings. Each request is reviewed to ensure proper fit and availability.

How long does it take to process an order?
Processing times vary by unit and customization. Estimated timelines are provided at checkout or during consultation.

Do you offer rush services?
Rush services may be available on a limited basis and must be approved prior to purchase.

Do you ship nationwide?
Yes. Shipping options and timelines are displayed at checkout.

Do you offer international shipping?
International shipping availability varies. Please contact us before placing an order.

Do you accept returns or exchanges?
Due to the nature of our products, all sales are final unless otherwise stated in our Refund & Returns Policy.

What if there is an issue with my order?
If your order arrives damaged or incorrect, contact us within 48 hours of delivery.

Do you provide wig care instructions?
Yes. A Wig Care & Maintenance Guide is available and should be followed to preserve quality and longevity.

Do you offer ongoing care services?
Care services and refresh options may be available. Please inquire during your consultation.